GENERAL TERMS AND CONDITIONS OF SALE
Armsoftheworld.com. ensures that all data collected from users will be used in accordance to the limitations and rights granted by the Law 15/1999 of December 13, on the Protection of Personal Data (LOPD) and Information Society Services and Electronic Commerce Act (the LSSI-CE). The treatment and management of all data collected from users meet the provisions of Royal Decree 994/1999, of June 11, approving the security measures for automated files containing personal data.
You may exercise your right to access, amend, cancel and oppose the use of your personal data in accordance with the provisions of the current legislation on personal data protection by accessing your account through this link or by contacting our customer service team INFO@ARMSOFTHEWORLD.COM
Armsoftheworld.com informs the user of this site of the existence of a database that contains the personal information collected from our users. The purpose of this file is simply to handle orders, deliver items sold, process receipts and payments of invoices, facilitate subsequent purchases and send email newsletters.
According to the above regulations, users may exercise your right to access, amend, cancel and oppose the use of their personal data. To do this, they must send a signed written request to the following address:
ADC Online Trading S. L. 5331 - 08007 - Barcelona.
The application must provide the following information:
• User's name and surname.
• Correspodence address.
• Photocopy of National Identity Card or Passport.
• Petition of the application.
You can also submit your request through our contact page. or by sending us an email to the following address INFO@ARMSOFTHEWORLD.COM
Terms & Conditions of Sale
The Terms & Conditions of Sale detailed below (hereinafter referred to as the “Terms and Conditions”) exclusively govern the contractual relationship between any user of the site armsoftheworld.com
(hereinafter referred to as the "User" or "You") and the business entity armsoftheworld.com
These general conditions of sale are the only conditions that are applicable and replace all other existing ones, except in the case of express, written prior dispensation. armsoftheworld.com may occasionally update these terms and conditions. For this reason, it is advisable that users should read these terms and conditions on each website visit armsoftheworld.com (hereinafter referred to as "Site"). These changes are attributable after their online publication and may not apply to contracts concluded earlier. Each purchase from the website shall be governed by the Terms and Conditions applicable at the date of the order. Placing an order indicates that you have read and accepted our terms and conditions of sale.
By accessing our website you agree to abide by the terms and conditions contained therein.
2. Making an Order
You are required to register as a user of armadecoleccion in order to be able to make an order.
3. Product Information
armsoftheworld.com pays great attention to the information on the essential characteristics of products through technical descriptions from its partner companies and photographs illustrating the products. All this is done within the limits of technology and respecting the best market standards.
Sales prices indicated on the Site are in Euros. VAT is included in the item price, not the delivery charge. The shipping costs will be borne by the customer and will be added to the total amount due, once the order is completed. The average cost is € 10 per shipment regardless of the number of items ordered. We reserve the right to change our prices at any time, but will apply the current rates indicated at the time of order.
5. Availability and delivery time.
80% of all orders are shipped within 48 hours. C.O.D (Cash on delivery) purchases are shipped 48 hours after the customer's details are confirmed.
Customers using other payment methods will be informed of the expected delivery time of the items, which will not exceed 15 days after the payment. If for any reason deadlines are not met, the clients will be informed and could exercise their right to cancel the order. armsoftheworld.com, will refund the purchase by bank transfer to the the customer's credit card or paypal account used at the time of purchase.
We are able to ship orders to a delivery address in Spain (Mainland, Balearic Islands, Canary Islands, Ceuta and Melilla). armsoftheworld.com does not ship replica knives or firearms.
The order will be delivered to the address indicated. Any subsequent changes in the place of delivery requested by the client may generate additional costs on the selling price.
The goods will be delivered to the customer through a private transport agency. Every delivery comes with a 'Dispatch Note' listing the customer's name and order details. Items must be inspected by the customer upon delivery. Any items received in error or any visible damage to the delivered goods should be reported by contacting our customer service team within 24 days of delivery date (details be found at our website).
armsoftheworld.com strives to meet the delivery times indicated on the site. However, armsoftheworld.com can not be held responsible for the consequences of a shipping delay or loss of parcel caused by third parties or the customer, or because of some unforeseen reason related to a case of force majeure.
If a package is not received within the period specified, an investigation will be conducted with the carrier, which may take several days to produce results (the approximate period is fourteen ( 14 ) business days). During this time, the company will not re ship or refund any items.
In case of confirmed non-compliance, the customer will have the right to ask for a repair or replacement, except if the desired option has an associated cost manifestly disproportionate to the alternative.
Returned products must be in their original condition, and have all original manufacturer's packaging and accessories. n, and have
In that case, you will be required to provide additional information for the purchase to be accepted.
Therefore, to avoid shipping delays, please indicate the following when ordering:
–A personal or work e-mail address.
–A working telephone number (workplace or mobile) so that we can contact you at anytime .
In addition, for any order that requires the buyer to be an adult, a form of personal identification and a proof of address should be sent by the customer via fax or email.
We apologize for any inconvenience this may cause. These security measures are a testament to our willingness to protect our customers against fraud.
7. Tax Exemption
Una exoneración fiscal es posible para nuestros clientes que residan en el extranjero (fuera de la CE). Para ello, una vez que se haya recibido el paquete, deberá enviarnos una fotocopia de la factura, y un justificante de domicilio en el extranjero.
Tax exemption is available to our overseas clients (outside the EU). To do this, once you have received the order, you must send us a photocopy of the invoice and proof of residence abroad.
8. Secure payments
armsoftheworld.com offers three payment options: bank transfer, credit card or Paypal.
Note that having an institution like La Caixa facilitating the card payment gateway offers no greater guarantee of reliability to out online shop. Before offering this service, the bank audits the company to verify that there will not be any fraudulent charges. armsoftheworld.com is therefore guaranteed by La Caixa.
9. Right of revocation. Satisfied or refunded
dentro del plazo estipulado y por cualquier medio admitido en derecho, su deseo de ejercitar el derecho de resolución del contrato. En estos casos, armsoftheworld.com devolverá el dinero de la compra a traves de la misma forma de pago realizada por el cliente.
The Customer shall have a period of seven working days from receipt of the order to return the item purchased. Customers shall inform armsoftheworld.com within this deadline and by any lawful mean, their desire to exercise their right to terminate the contract. In these cases, armsoftheworld.com will issue a refund using the same payment method the buyer used to purchase the item.
armsoftheworld.com shall bear the cost of returning defective products. If a product other than the one requested by the client was mistakenly delivered armsoftheworld.com, you will get the right product at no additional charge to the buyer.
If you want to return any package, you must contact our customer service team. armsoftheworld.com
Shipping costs will be borne by the customer except in cases of non-conformity of the product. We advice you to protect you items, since you will be responsible for any damages suffered during transport.
Returned products must be in mint condition, and have all original manufacturer's packaging and accessories.
11. Guarantee and After-Sales Service.
In case of defective products, armsoftheworld.com shall, as appropriate, repair, replace, offer a price reduction or resolution of the contract, negotiations that will be free to the consumer and user. armsoftheworld.com responds to non-conformity, which becomes apparent within two years from delivery. The user must inform armsoftheworld.com within two months after learning of any non-conformity.
All materials sold on our website benefits from:
?- The legal guarantee of conformity;
?- The legal guarantee for latent defect
?- The manufacturer's warranty, whose scope and duration may differ between products and brands.
(Directive 99/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and and associated guarantees)
Shipping costs will be borne by the customer. However, if the legal guarantee of conformity is applicable to the item(s) returned, all costs of this return will be refunded to the customer.
If you want to return any package, you shall contact armsoftheworld.com customer service team.
Please note that legal guarantees do not apply to repairs for damage caused by external force (eg, accidents, shock, lightning, power problems....), or any misuse by the customer (eg, a use or installation non-conforming to the manufacturer's specifications, use detrimental to the proper functioning of the product, a commercial or collective use, or a use of incompatible peripherals, accessories or consumables). In the hypothetical case in which the manufacturer does not take into account the repairs, it will set a budget.
Manufacturer's warranties for armsoftheworld.com products do not cover:
–Replacement of consumables
–Abnormal non-conforming use of the products.
–Damaged accessories (power cables ...).
–Repairs by technical services unrecognised by armsoftheworld.com
–Damage from any cause external to the equipment (eg, accident, crash, thunderstorms, power problems).
Applicable law and disputes
These Terms are governed by Spanish law. The parties submit, at its option, to resolve conflicts and to waive any other jurisdiction, the courts of your domicile. In addition, as a member of CONFIANZA ONLINE and according to the terms of its Code of Ethics, in case of disputes relating to contracts, online advertising, data protection, child protection and accessibility, the user can use CONFIANZA ONLINE's system of settlement of disputes outside court.